Privacy policy

At Sattvya, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and protect your information when you visit our website or purchase products from us.

By using our website, you agree to the practices described in this Privacy Policy.

Information We Collect

When you visit our website, place an order, or contact us, we may collect the following information:

Name
Email address
Phone number
Billing and shipping address
Payment details
Order details
Website usage information such as browser type, device information, and browsing activity

How We Use Your Information

We use your information to:

Process and deliver your orders.
Communicate with you regarding your purchases, inquiries, and updates.
Provide customer support.
Improve our website, products, and shopping experience.
Prevent fraudulent activities and maintain website security.
Send promotional updates and offers (if you have opted to receive them).

Payment Information

All payments are processed through secure third-party payment gateways. We do not store your complete payment card details on our servers.

Your payment information is handled securely according to the policies and security standards of the respective payment service providers.

Sharing of Information

We do not sell, trade, or rent your personal information to third parties.

We may share your information only when necessary for:

Order fulfillment and delivery services.
Payment processing.
Website hosting and technical support.
Legal requirements or protection of our rights.

Cookies Policy

Our website may use cookies and similar technologies to improve your browsing experience.

Cookies help us:

Remember your preferences.
Understand website usage.
Improve website performance.
Provide relevant content and offers.

You can disable cookies through your browser settings, but some website features may not function properly.

Data Security

We take reasonable security measures to protect your personal information from unauthorized access, misuse, alteration, or disclosure.

However, no online platform can guarantee complete security, as the internet continues to find creative ways to surprise humanity.

Third-Party Links

Our website may contain links to third-party websites or services. We are not responsible for the privacy practices, content, or security of external websites.

We encourage you to review the privacy policies of third-party websites before providing any personal information.