Shipping policy

At Sattvya, we are committed to providing a smooth and reliable delivery experience for our customers. This Shipping Policy explains our order processing, shipping timelines, delivery procedures, and related terms.

Order Processing Time

Orders are processed within 1–3 business days after successful payment confirmation.
Orders are not processed or shipped on Sundays and public holidays.
Once your order has been shipped, you will receive relevant shipping updates through the contact details provided during checkout.

Delivery Time

Orders are usually delivered within 5–10 business days after dispatch.
Delivery timelines may vary depending on your location, courier availability, and unforeseen circumstances.
We request customers to provide accurate shipping details to avoid delivery delays.

Shipping Charges

Shipping charges, if applicable, will be displayed during the checkout process.
Any applicable delivery charges will be calculated based on the order details and delivery location.

Order Tracking

Once your order is dispatched, tracking details will be shared through email, SMS, or other available communication channels.

You can use the tracking information to check your order status and estimated delivery updates.

Delivery Issues

If your order is delayed, damaged, or not received within the expected delivery timeframe, please contact us at sattvya14@gmail.com with your order details.

We will coordinate with the delivery partner and assist you with the resolution.