Terms of service

Welcome to Sattvya. By accessing or using our website, you agree to comply with and be bound by these Terms of Service. These terms define the rules, responsibilities, and conditions for using our website and purchasing products from us.

Please read these terms carefully before using our website. Because apparently even buying products online needs a tiny legal novel now.

Website Usage

By using our website, you agree that:

You are legally capable of entering into a purchase agreement.
You will provide accurate and complete information while placing an order.
You will not use our website for any unlawful or unauthorized purpose.
You will not attempt to interfere with the security or functionality of our website.

Products and Services

We make every effort to display accurate product descriptions, images, pricing, and availability.

However:

Product colors may slightly vary due to device screen settings.
Product availability may change without prior notice.
We reserve the right to modify or discontinue products at any time.

Order and Payment Terms

When you place an order on our website:

You agree to provide accurate order and payment information.
Orders are subject to availability and confirmation.
We reserve the right to cancel or refuse any order if required.
Payment must be completed through the available payment methods provided on our website.

Pricing and Taxes

All product prices displayed on our website are subject to change without prior notice.

Applicable taxes and charges will be calculated and displayed during checkout as per the order details.

Shipping and Delivery

We aim to process and deliver orders within the estimated delivery timelines provided on our website.

Delivery timelines may vary due to factors such as:

Shipping location.
Courier delays.
Unforeseen circumstances.

Once the order has been shipped, customers are responsible for providing accurate delivery details to ensure successful delivery.

Returns and Refunds

Returns and refunds are handled according to our Refund and Returns Policy.

Customers must review the return eligibility, process, and conditions before requesting a return or refund.

Intellectual Property Rights

All content on this website, including:

Logos
Images
Product descriptions
Graphics
Text
Website design

is owned by or licensed to Sattvya and may not be copied, reproduced, or used without prior written permission.

Limitation of Liability

Sattvya shall not be responsible for:

Any indirect or unexpected losses arising from website usage.
Delays caused by third-party services such as payment gateways or delivery partners.
Temporary website interruptions due to maintenance or technical issues.